Digital Optima (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal data in a transparent and secure way. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us.

This policy is intended to comply with the EU General Data Protection Regulation (GDPR).

1. Who we are (Data Controller)

Business name: Digital Optima

Registered address: Via Augusta 252, 4 Floor, 08017 Barcelona, Spain

Contact email: info@digitaloptima.org

Digital Optima is the data controller responsible for your personal data.

2. What personal data we collect

We only collect personal data that is necessary for legitimate business purposes.

Information you provide directly

When you submit an enquiry via our website, we may collect:

• Name
• Email address
• Company name (if provided)
• Message content
• Any information you choose to include in your enquiry

Information collected automatically

When you visit our website, we may collect:

• IP address (anonymised where possible)
• Browser and device information
• Pages visited and interaction data

This information is collected using analytics tools such as Google Analytics.

3. How we use your personal data

We use your personal data for the following purposes:

• To respond to enquiries and requests
• To communicate with you about our services
• To understand how our website is used and improve performance
• To maintain website security and functionality We do not sell or rent your personal data to third

4. Legal basis for processing

Under GDPR, we rely on the following legal bases:

• Legitimate interest – to respond to business enquiries and operate our website effectively
• Consent – where required, such as for analytics cookies or form submissions (via clear notice or checkbox)

5. Analytics and cookies

We use Google Analytics to understand how visitors interact with our website. Google Analytics may collect:

• Anonymised IP addresses
• Usage and interaction data

This data helps us improve website performance and user experience.

You can control or disable cookies via your browser settings. Further information about cookies is provided in our Cookie Notice (if applicable).

6.  Data sharing and third-party services

We may share your data with trusted third-party service providers who help us operate our website and business, including:

• Website hosting providers (e.g. AWS)
• Analytics providers (e.g. Google Analytics)

These providers only process personal data on our instructions and are required to comply with applicable data protection laws.

7.  International data transfers

Some of our service providers may process data outside the European Union (for example, Google or cloud infrastructure providers).

Where this occurs, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• GDPR-compliant data processing agreements

8.  How long we keep your data

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including:

• Responding to enquiries
• Maintaining business records
• Complying with legal obligations

When data is no longer required, it is securely deleted or anonymised.

9. Your rights under GDPR

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time (where applicable)

To exercise your rights, contact us at: info@digitaloptima.org

You also have the right to lodge a complaint with your local data protection authority.

10. Data security

We take reasonable technical and organisational measures to protect your personal data from:

• Unauthorised access
• Loss or misuse
• Alteration or disclosure

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate. The most current version will always be published on our website.

12. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: info@digitaloptima.org

Address: Via Augusta 252, 4 Floor 08017 Barcelona, Spain